Are the Products New?
Yes, all of our products are brand new and have never been refurbished or
pre-owned. We ensure that every item we offer is in pristine, unused condition.
Why Wedirect Was Founded
In 2019, during the onset of the COVID-19 pandemic, millions lost their jobs,
and inflation soared. We launched Wedirect to help consumers save on costs by
connecting them directly with factories. By leveraging live streaming
technology, we bring factory-direct products to customers, allowing us to
negotiate prices far below standard retail rates, resulting in savings of
50-65%.
Why Choose Wedirect?
Our business model eliminates many traditional costs:
Shipping Costs: We absorb these to offer free delivery.
Physical Retail Costs: We avoid the expenses associated with physical
storefronts such as rent, utilities, insurance, labour, Staff Commissions and
maintenance.
Sales Tax: A reduced sales tax rate of 4.38%.
Import Tax: We benefit from the 'de minimis' exemption, enjoying import tax
reduction of 5.37%.
VAT: Our customers enjoy a VAT tax reduction of 6%.
By bypassing traditional retail markups, we can offer significantly lower
prices(sometime from 60-75%)
Are the Bags Genuine TUMI?
If by ?genuine? you mean that the products maintain the same appearance,
feel, and functionality as those found in retail stores, then the answer isyes
Our team will thoroughly inspect TUMI?s production facilities (SEA Countries)
to ensure that the quality of the products remains uncompromised, despite the
increased demand from the recent surge in sales. Wedirect is not merely a
virtual live broadcast retailer; our mission is to help millions of customers
save money while enjoying top-quality products, without breaking the bank.
Can I Get My Initials Hot-Stamped on the Backpack?
Yes, we offer hot stamping on our backpacks at no additional charge
Do You Have Ready Stock?
Yes, we have ready stock. After consolidating all daily orders (1-2 days), we
send the bags to the stamping factory for customization. Each backpack can be
personalized with a monogram or embossing, adding a personal touch to your TUMI
bag.
Are the Bags Perfect?
While our products are of high quality, minor imperfections such as extra
threads or slight misalignments can occur. Even official TUMI bags are not
flawless. If you're seeking absolute perfection, please understand that such
expectations may not align with our offering. We embrace the unique
characteristics of each product.
Does the TUMI Tracer Work?
Some of the bags may be registered with the TUMI Tracer system, while others
may not. This varies depending on the specific product, as tracker numbers are
assigned in batches and are securely managed by the headquarters. The tracker
numbers are updated regularly each season, and as a result, we cannot guarantee
that all items will be eligible for registration.
If tracker registration is your primary concern, we recommend refraining from
this purchase. However, if you prioritize exceptional quality and substantial
savings, this product is an excellent choice that will surpass your
expectations. While the brief satisfaction of registering a tracker is
fleeting, the lasting durability and value of a high-quality item will serve
you for years, if not decades.
The look, feel, and material of this product are virtually identical to the
original?delivering the same premium experience at 10-20% of the retail cost.
Don?t let a momentary of feeling good outweigh the long-term benefits of
superior quality at outstanding value.
How Can I Ensure the Quality & Integrity of the Products?
Our products are sourced directly from original factory outlets. These items,
made from durable materials such as leather, rubber, and cotton, may exhibit
imperfections like extra threads, which can be easily removed with seconds of
your time. While we strive for the highest quality, please be aware that wear
and tear may occur over time.
Our team is committed to ensuring that product quality remains uncompromised,
even during peak sales periods. We meticulously inspect each item and promptly
reject any defects, whether major or minor, that could impact daily use.
Additionally, we have two quality control teams in place: one that conducts
inspections before the products are shipped to our warehouse, and another that
performs a final check at your local warehouse before dispatching the items to
you. This rigorous process guarantees that only the highest quality products
reach our customers.
Are The Bags Perfect? I am a Karen!
Are the bags flawless? Well, we cater to discerning tastes, but perfection,
much like art, is subjective. Our products may feature minor details such as
loose or additional threads, which some might view as a personalized touch or
opportunity for customization.
It?s important to note that even official TUMI bags aren?t entirely free from
minor imperfections. In the world of bag craftsmanship, slight variations and
misalignments are part of the process. If you?re seeking an unattainable level
of perfection, typically reserved for items priced at $1,XXX and above, you may
need to adjust your expectations.
Embrace these subtle nuances ? they add character and uniqueness to each
piece. After all, it?s the individuality in these bags that set
When Will I Receive My Order?
Once your order is placed, you can expect delivery within 7-10 days. Here's a
breakdown of the process:
QC and Shipment Preparation: 1-2 days
Shipping to Warehouse: 4-5 days
Final QC: 1-2 days
Delivery to Your Doorstep: 2-3 days
Please note that shipping times may vary depending on external circumstances.
Hot stamping or embossing will add 1 to 2 extra days into the process