We test every guitar is in good condition before it is shipped out. When you
receive the guitar, if you meet some problems (such as buzzing, sound test,
workmanship) or you are not happy with our guitar, please let me know
immediately and we will try our best to meet you satisfaction.
We use cartons specially designed for international shipping to pack your
order. We can guarantee that the goods will not be damaged in transit. Goods
from the United States usually arrive within 1-10 days. We ship through USP and
China Post. We will provide you with a tracking number so that you can easily
monitor the delivery progress of the site. We will do our best to speed up your
logistics package.
Contact US within 3 days of receipt of your damaged or defective item and we
will begin the replacement/return/refund process. If there is any delay in
processing time, we will inform you. Please make sure your shipping address is
up to date and up to date. Note:-keep defective products