Don't forget to pick up your Kate Spade signature pink dust bag with dark green
drawstring. The outer of each bag is printed with "kate spade NEW YORK" in
black lettering. This dust bug measures 18" in length by 18.5" in height and
will fit the vast majority of Kate Spade products to include crossbodies,
satchels, domes and shoulder bags. Shipping within the US is included in the
Buy It Now price.
See our other listings to combine items and save on shipping! RETURN/REFUND
POLICY - There is no restocking fee if the item is returned unopened (sealed).
If the package has been opened, a restocking fee will apply. We are not able to
resell a returned opened item as "new". The restocking fee for opened items
will be 30% or $20, whichever is greater. The window for any returned (opened
or unopened) item is 30 days per the store policy. Buyer is responsible for
payment of return shipping to us. - All of our items are purchased new from
kate spade. Our products are real and you can take them to a kate spade store
to have their authenticity verified. Any item showing signs of use or exposure
to elements or pet/smoke smells will count as used and you will not receive a
refund. - To return any item, please contact us for an RMA and return
instructions. - Our products are authentically kate spade and have NOT been
sourced from third parties - they've been purchased direct from kate spade
and/or kate spade Outlet and we have packing slips available to verify this
upon request. If you have doubts upon receiving your item, you can take it to a
kate spade store to verify it is authentic. If you don't have a store available
to you locally and you still believe your item to be not authentic, you are
required to file a police report with the authority having jurisdiction in your
place of residence before returning the item. The police report MUST be filed
by the buyer listed on the sale agreement and must accompany your return
correspondence. Returns with a claim of "doesn't seem authentic" will not be
accepted without this report. - Since we source our products direct from kate
spade, all the products we sell are accompanied by the original manufacturer's
warranty and come with the original manufacturer tags and plastic
bags/packaging (where applicable). With the exception of sealed in bag items,
we check our products to make sure they function as expected prior to sending
them out. Any warranty issue will be able to be filed directly with kate spade.
If the item arrives damaged from the carrier, the customer will need to
document this (pictures of the unopened shipping box/bag) and provide this
information for us to file a claim with the shipping carrier. Refunds in these
cases will not be processed until the claim is resolved with the shipping
carrier. - For products that contain leather: Please be aware that because
leather is a natural material, slight discoloration, blemishes, imperfections,
scratches, or change in texture may be visible. These imperfections should not
be misconstrued as flaws, as this is what makes each item beautiful and unique.
As a result, the product you receive might vary slightly from the pictures. By
purchasing any product with leather, you agree to this disclaimer. It is our
policy that we will not accept returns of products for any reason where the
reported issue is due to the nature of leather products. We make every effort
to ensure that the product information provided is correct, and that the colors
are displayed as accurately as possible. Due to photographic lighting sources
or differences in device screen settings (mobile / desktop), we are unable to
guarantee that the color you will see on your screen will completely reflect
the true color of the product ordered.