The Linksoul Patch cap offers a structured fit and adjustable snap back closure
for comfort. The cap features a Linksoul patch at the front, a slightly curved
bill to block the sun and a mesh back to help prevent moisture build up. Global
Golf Ebay Description Template
Linksoul Patch Headwear Cap Golf Hat Men
Stock Photo
The Linksoul Patch cap offers a structured fit and adjustable snap back
closure for comfort. The cap features a Linksoul patch at the front, a slightly
curved bill to block the sun and a mesh back to help prevent moisture build up.
Authorized Online Retailer
Payment & Checkout Shipping Contact Returns FAQ's Payment & Checkout
Bidding on Multiple Items
WAIT! If you are shipping multiple items to one address, please do not
complete checkout until you have added your last item to the cart. the store
automatically combines shipping for multiple items unless you complete checkout
before finishing your order. For orders with multiple items, you will be
charged for the first item at the single item rate as well a separate fee for
the additional items. NOTE: AFTER WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO
COMBINE ALL ITEMS FOR PAYMENT.
Payment Terms
All items must be paid within 3 days. You will receive one payment reminder.
If payment is not received by the 3rd day, the the store non-paying bidder
process will begin. All payments must be made in US currency. NOTE: AFTER
WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO COMBINE ALL ITEMS FOR PAYMENT.
Sales Tax
State Sales and Use Tax Reporting: Due to a recent Supreme Court ruling, we,
as an online retailer, are now required by law to collect states tax in states
where we once did not. Therefore, we currently collect and remit sales taxes in
many U.S. states. To see what the sales tax is for your state, please check the
Shipping and Payments” tab within the listing. If we are shipping your order
to any of the states listed, the appropriate sales taxes will be added to your
order total in accordance with state and local sales tax laws, and such taxes
will be displayed in the shopping cart, and on your final order confirmation.
For orders shipping to states other than those listed in the “Shipping and
Payments” tab within the listing, we are not currently required to, and do not
collect and remit sales tax. However, it is likely that other states not
listed, will enact or enforce internet sales tax laws in the future, with which
we will be required to comply. Additionally, many states require resident
purchasers to file sales/use tax returns at the end of the year reporting all
of the taxable purchases that were not taxed, and to pay tax on those
purchases. For more information, visit your state’s tax information website.
Domestic Shipping
All items with the exception of Military shipments are shipped via FedEx, DHL
or USPS.We do not offer local pick-up and we do not ship to PO Boxes. All items
must be shipped on our shipper ID. We cannot use other accounts. Depending upon
an item’s weight, warehouse location, quantity or your address, the order may
ship either FedEx, DHL or USPS.
Reduced Shipping for Multiple Items
the store automatically combines shipping for multiple items unless you
complete checkout before finishing your order. For orders with multiple items,
you will be charged for the first item at the single item rate as well a
separate fee for the additional items.
Order Tracking
You will receive an order confirmation with a tracking number once the item
ships. You may track the status of the order on our website. Tracking is not
available for Military APO/FPO shipments.
Ship From Location
We ship from Raleigh, NC and Salt Lake City, UT. We've opened another
distribution center in UT to decrease overall shipping time. When possible, we
ship our packages from the closest warehouse location.
Days In Transit
Shipping time includes Monday through Friday only. Weekends and U.S. national
holidays are excluded. The map below shows our shipping from location in US.
Alaska / Hawaii / Puerto Rico
Standard 2nd Day Shipping
We Ship all Alaska, Hawaii, and Puerto Rico shipments via FedEx 2nd Day Air.
Customer needs to choose Standard Ground at checkout, but we will ship your
order 2nd day air. Your order confirmation may state Ground Shipping, but if
you track your order you will see the item is actually being shipped 2nd Day
Air.
Military APO / FPO
US Postal Service
All APO/FPO shipments must be shipped via the US Postal Service. These
shipments typically take from 4-6 weeks for delivery. Tracking is not available
for Military APO/FPO shipments. If these shipments are not delivered within 75
days or more, a claim can be submitted with the US Postal Service. Please for
details.
US Expedited Shipment Options
Expedited orders are not delivered on Saturdays. Orders for expedited service
must be processed by 12 PM EST to be shipped that day. We cannot accommodate
requests for expedited service for orders paid with PayPal e-check.
We offer additional options for expedited shipments for US customers:
Next Day Air: Delivered next business day to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Tuesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Wednesday.
EXAMPLE 2:
If an order is placed on a Thursday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Thursday after 12 PM EST, the order will be delivered the
following Monday.
2nd Day Air: Delivered in 2 business days to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Wednesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Thursday.
EXAMPLE 2:
If an order is placed on a Wednesday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Wednesday after 12 PM EST, the order will be delivered the
following Monday.
3-Day Select: Delivery by the third business day to the Contiguous US only.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Thursday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Friday.
EXAMPLE 2:
If an order is placed on a Tuesday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Tuesday after 12 PM EST, the order will be delivered the
following Monday.
Domestic Shipping
All shipments outside the United States may be subject to duty, taxes, import
and other fees. Any additional such charges levied on shipments are the
responsibility of the buyer and not GlobalGolf. These charges are beyond our
control and vary from country to country. We encourage you to contact your
local customs office for more information. These fees are prepaid by our
carrier upon clearing customs and the customer must reimburse our carrier when
the shipment is delivered. In accordance with the North American Free Trade
Agreement (NAFTA), shipments from the United States to Canada or Mexico are
eligible for preferential tariff treatment. Please note that all shipments
outside the United States are subject to inspection by customs and border
security authorities. All shipments outside the United States must include a
commercial invoice. The value of this invoice must equal the purchase price of
the items. We are prohibited by law from lowering or changing this declared
value. Any package that the customer refuses to pay the duty and tax for will
be considered abandoned. No refunds will be issued by GlobalGolf for abandoned
packages and GlobalGolf will not accept the return of the product.
Reduced Shipping Costs for Multiple Item Orders
the store's checkout will automatically combine shipping for multiple items as
long as you do not complete checkout prior to adding additional items. For
orders with multiple items, you will be charged the appropriate additional item
fee after the first item which will be charged at the single item rate.
Order Tracking
You will receive an order confirmation with a tracking number once the item
ships. You may track the status of the order on our website. Tracking is not
available for Military APO/FPO shipments.
Canada
FedEx International Economy
All shipments to Canada, excluding Military and manufacturer drop shipments,
are typically delivered to Canadian addresses within two business days after
leaving our facility. Please note that all Canadian shipments are subject to
Canadian Sales Tax (both Federal (GST) and Provincial (PST or QST)). Please
contact your local customs office for more details. These taxes are paid by our
carrier and the customer must reimburse our carrier for these charges upon
delivery. We cannot change amounts for declared value. The declared value will
equal the purchase price. In accordance with the North American Free Trade
Agreement (NAFTA), shipments from the United States to Canada or Mexico are
eligible for preferential tariff treatment. Please note that all shipments
outside the United States are subject to inspection by customs and border
security authorities.
All Other International
FedEx International Economy
We ship to the following countries:
Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain,
Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin
Islands, Brunei Darussalam, Bulgaria, Canada, Cayman Islands, Chile, China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Fiji, Finland, France, France
Metropolitan, French Guiana, French Polynesia, Germany, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lao
People's Democratic Republic, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Martinique, Mauritius, Mexico, Monaco, Morocco, Netherlands, New
Caledonia, New Zealand, Northern Mariana Islands , Norway, Oman, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion,
Romania, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Slovakia ,
Slovenia, South African Republic, South Korea, Spain, Sweden, Switzerland,
Taiwan, Thailand, Trinidad And Tobago, Turkey, United Arab Emirates, United
Kingdom, United States, Uruguay and Vietnam.
Contact GlobalGolf
Business Hours
Customer service hours are Monday through Friday 9AM - 7PM EST and Saturday
10AM - 5PM EST. If you have a question about an the store purchase, please note
thethe store item number which is located in the top right corner of the
auction page underOther item info.
Email
Contact us via this link . Please allow up to 24 hours for a personal response.
Address
GlobalGolf
Global Value Commerce, Inc.
7320 ACC Blvd. Raleigh, NC 27617
Return Policies
Your satisfaction is important to us. If for any reason, you are not happy
with your item, it may be returned within 30 days. The item must be received in
the same condition as it was sold and include all accessories, if applicable. A
return authorization must be granted and the customer is responsible for all
shipping, duty and taxes, if applicable.
Return Guidelines
If you have any other questions regarding returns, contact customer service
by clicking . Please include your the store auction number or GlobalGolf order
number. Please allow up to 24 hours for a personal response.
All items will be inspected prior to refund being issued.
Items must be received in the same condition as they were sold and must
include all inserts, accessories (if applicable) and include an RMA# clearly
written on the box.
For "new" condition items returned "used" a restocking fee of 15% of the
purchase price may be applicable. The refund will be issued on the product
price (and applicable sales tax) only. Original shipping is not refundable.
Refunds will be issued within 15 days of receipt of the item.
Please address returns to:
GlobalGolf
Attn: Returns / item # ____________
7320 ACC Blvd.
Raleigh, NC 27617 USA
Issues with Shipment
If you received a damaged item or have any other issues, please contact
customer service via email as soon as possible and we will work with you to
resolve the situation. Please include your the store auction number or
GlobalGolf order number. Please allow up to 24 hours for a personal response.
FREQUENTLY ASKED QUESTIONS
How do I know my item has shipped?
GlobalGolf will email you an order confirmation once check-out has been
completed and your payment has been received. With this order confirmation, you
will be given a GlobalGolf Order ID and tracking instructions. Once your order
ships, you will then be sent a shipping confirmation with a tracking number.
Please make sure that GlobalGolf is added to your safe senders list so that
these confirmation emails get received into your inbox.
Can I exchange the the store item I received?
Due to the nature of the store auctions, purchased items that are listed
correctly and delivered in due time cannot be exchanged.
I do not agree with the condition description of the item I received. May I
return it?
Our listing agents take great care in accurately describing each item. Before
returning the item, please review our condition descriptions link and compare
with the item that you received. If you still feel that the item you received
does not match the condition description, you are welcome to review our return
policy listed on the store.
Why doesn't my used item come with a tool or head cover?
The bulk of our pre-owned items come from leading retailers, pro shops or
directly from the manufacturer. Unfortunately we do not receive the tool or
head covers with most of our pre-owned inventory.
What are your shipping rates and when can I expect shipment?
GlobalGolf ships to over 100 countries via FedEx. You can review our shipping
rates to the US, Canada, and other countries as well as expected days in
transit on our domestic or international shipping tab. Please note that
international customers will be charged taxes, customs and other import fees
for international shipments. These fees vary by country. Please consult your
local customs office for more details.
Why doesn't my discount code work on the store?
Unfortunately, as stated in our emails, our website promotions are not valid
on the store.
If I buy multiple items, can I get a discount on the item and shipping?
We do not discount prices or winning bids for multiple items. We do, however,
discount shipping for multiple items. This is done automatically at checkout if
you do not complete checkout before you have won all of your items. Please note
that we cannot combine shipping for both the store and website orders. These
are separate checkout systems which are not integrated.
How do I know this is a genuine club?
GlobalGolf is the largest seller of used golf clubs on the Internet. The vast
majority of our clubs are sourced from leading retailers, pro-shops or directly
from the manufacturer. We guarantee that 100% of our clubs are genuine.
Can I get the club's serial number?
Unfortunately, we do not report serial numbers on the the store listing. Our
customer service staff is unable to inspect items for sale.
Can you end an auction and sell the item directly to me?
Unfortunately, we are unable to end an auction before its closing time.
However, we invite you to visit our website if you need to purchase an item but
cannot wait for an auction to close. If an auction ends without any bids, you
may re-visit our the store store since most items re-list within 48 hours. If
you are unable to find a certain item that was previously for sale, please call
us and we will do our best to assist you.
The item I was looking at ended with no bids. Can I purchase the item?
If an item ends with no bids it will typically re-list within 24 to 48 hours.
I did not bid on this item or I accidentally bid on this item, do I have to
pay for it?
We realize that mistakes do occur. If you bid on the wrong item or someone
made a bid on your behalf without your consent, we will make every effort to
work with you to resolve the issue. In most cases, a re-listing fee will be
charged. The re-listing fee is 15% of the purchase price. Please remember that
your bid is a binding contract. Per the store, you are legally bound to pay for
the item if you are the winning bidder. There are several steps that have to be
taken to place a bid. This is not a one-click process. Each time a bid is
placed, the store displays the following text: "Your bid is a contract 3) The
customer may choose to neither buy the item nor choose an alternate item. In
this case a re-listing fee is applicable. The re-listing fee is equal to 15% of
the amount the item sold for. 4) Option four is the last resort. The customer
may not want either of the previous options. In this case the only way we can
recover our fees from the store is to file a Non Paying Bidder (NPB) complaint
with the store."
Is this the actual product photo? Can I get more than one picture?
All of our products, both new and used, are represented by manufacturer stock
photos. The photo represents only the brand and model of the club. The details
of the club (dexterity, loft, shaft, etc.) and the condition of the club are
listed in the product description.
Can the store purchases and website purchases be combined for shipping?
Unfortunately the store and website orders cannot be combined since they have
different checkout methods.
What does ARP mean concerning Taylor Made products?
There is an extremely small "ARP" stamp next to the serial number on the hosel
of the seven iron. ARP stands for Asset Recovery Product. This product comes
from retail stores or pro shops and is returned for different reasons
over-ordering, inventory clearance, etc.). TaylorMade stamps ARP so that they
know the history of the item. We purchase ARP items directly from TaylorMade.
These are not seconds or factory blems, these are original first run items.
Selling ARP product is standard resale practice, and we have sold hundreds of
these items over the years. We will honor the original manufacturer warranty by
replacing or repairing any equipment. Click here to see an example of a club
with this stamp.
Other Questions?
If you have any other questions, please contact customer service customer
service via as soon as possible and we will answer your questions. Please allow
up to 24 hours for a personal response.
for comfort. The cap features a Linksoul patch at the front, a slightly curved
bill to block the sun and a mesh back to help prevent moisture build up. Global
Golf Ebay Description Template
Linksoul Patch Headwear Cap Golf Hat Men
Stock Photo
The Linksoul Patch cap offers a structured fit and adjustable snap back
closure for comfort. The cap features a Linksoul patch at the front, a slightly
curved bill to block the sun and a mesh back to help prevent moisture build up.
Authorized Online Retailer
Payment & Checkout Shipping Contact Returns FAQ's Payment & Checkout
Bidding on Multiple Items
WAIT! If you are shipping multiple items to one address, please do not
complete checkout until you have added your last item to the cart. the store
automatically combines shipping for multiple items unless you complete checkout
before finishing your order. For orders with multiple items, you will be
charged for the first item at the single item rate as well a separate fee for
the additional items. NOTE: AFTER WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO
COMBINE ALL ITEMS FOR PAYMENT.
Payment Terms
All items must be paid within 3 days. You will receive one payment reminder.
If payment is not received by the 3rd day, the the store non-paying bidder
process will begin. All payments must be made in US currency. NOTE: AFTER
WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO COMBINE ALL ITEMS FOR PAYMENT.
Sales Tax
State Sales and Use Tax Reporting: Due to a recent Supreme Court ruling, we,
as an online retailer, are now required by law to collect states tax in states
where we once did not. Therefore, we currently collect and remit sales taxes in
many U.S. states. To see what the sales tax is for your state, please check the
Shipping and Payments” tab within the listing. If we are shipping your order
to any of the states listed, the appropriate sales taxes will be added to your
order total in accordance with state and local sales tax laws, and such taxes
will be displayed in the shopping cart, and on your final order confirmation.
For orders shipping to states other than those listed in the “Shipping and
Payments” tab within the listing, we are not currently required to, and do not
collect and remit sales tax. However, it is likely that other states not
listed, will enact or enforce internet sales tax laws in the future, with which
we will be required to comply. Additionally, many states require resident
purchasers to file sales/use tax returns at the end of the year reporting all
of the taxable purchases that were not taxed, and to pay tax on those
purchases. For more information, visit your state’s tax information website.
Domestic Shipping
All items with the exception of Military shipments are shipped via FedEx, DHL
or USPS.We do not offer local pick-up and we do not ship to PO Boxes. All items
must be shipped on our shipper ID. We cannot use other accounts. Depending upon
an item’s weight, warehouse location, quantity or your address, the order may
ship either FedEx, DHL or USPS.
Reduced Shipping for Multiple Items
the store automatically combines shipping for multiple items unless you
complete checkout before finishing your order. For orders with multiple items,
you will be charged for the first item at the single item rate as well a
separate fee for the additional items.
Order Tracking
You will receive an order confirmation with a tracking number once the item
ships. You may track the status of the order on our website. Tracking is not
available for Military APO/FPO shipments.
Ship From Location
We ship from Raleigh, NC and Salt Lake City, UT. We've opened another
distribution center in UT to decrease overall shipping time. When possible, we
ship our packages from the closest warehouse location.
Days In Transit
Shipping time includes Monday through Friday only. Weekends and U.S. national
holidays are excluded. The map below shows our shipping from location in US.
Alaska / Hawaii / Puerto Rico
Standard 2nd Day Shipping
We Ship all Alaska, Hawaii, and Puerto Rico shipments via FedEx 2nd Day Air.
Customer needs to choose Standard Ground at checkout, but we will ship your
order 2nd day air. Your order confirmation may state Ground Shipping, but if
you track your order you will see the item is actually being shipped 2nd Day
Air.
Military APO / FPO
US Postal Service
All APO/FPO shipments must be shipped via the US Postal Service. These
shipments typically take from 4-6 weeks for delivery. Tracking is not available
for Military APO/FPO shipments. If these shipments are not delivered within 75
days or more, a claim can be submitted with the US Postal Service. Please for
details.
US Expedited Shipment Options
Expedited orders are not delivered on Saturdays. Orders for expedited service
must be processed by 12 PM EST to be shipped that day. We cannot accommodate
requests for expedited service for orders paid with PayPal e-check.
We offer additional options for expedited shipments for US customers:
Next Day Air: Delivered next business day to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Tuesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Wednesday.
EXAMPLE 2:
If an order is placed on a Thursday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Thursday after 12 PM EST, the order will be delivered the
following Monday.
2nd Day Air: Delivered in 2 business days to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Wednesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Thursday.
EXAMPLE 2:
If an order is placed on a Wednesday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Wednesday after 12 PM EST, the order will be delivered the
following Monday.
3-Day Select: Delivery by the third business day to the Contiguous US only.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be
delivered that Thursday.
If ordered on a Monday after 12 PM EST, the order will be delivered that
Friday.
EXAMPLE 2:
If an order is placed on a Tuesday before 12 PM EST, the order will be
delivered that Friday.
If ordered on a Tuesday after 12 PM EST, the order will be delivered the
following Monday.
Domestic Shipping
All shipments outside the United States may be subject to duty, taxes, import
and other fees. Any additional such charges levied on shipments are the
responsibility of the buyer and not GlobalGolf. These charges are beyond our
control and vary from country to country. We encourage you to contact your
local customs office for more information. These fees are prepaid by our
carrier upon clearing customs and the customer must reimburse our carrier when
the shipment is delivered. In accordance with the North American Free Trade
Agreement (NAFTA), shipments from the United States to Canada or Mexico are
eligible for preferential tariff treatment. Please note that all shipments
outside the United States are subject to inspection by customs and border
security authorities. All shipments outside the United States must include a
commercial invoice. The value of this invoice must equal the purchase price of
the items. We are prohibited by law from lowering or changing this declared
value. Any package that the customer refuses to pay the duty and tax for will
be considered abandoned. No refunds will be issued by GlobalGolf for abandoned
packages and GlobalGolf will not accept the return of the product.
Reduced Shipping Costs for Multiple Item Orders
the store's checkout will automatically combine shipping for multiple items as
long as you do not complete checkout prior to adding additional items. For
orders with multiple items, you will be charged the appropriate additional item
fee after the first item which will be charged at the single item rate.
Order Tracking
You will receive an order confirmation with a tracking number once the item
ships. You may track the status of the order on our website. Tracking is not
available for Military APO/FPO shipments.
Canada
FedEx International Economy
All shipments to Canada, excluding Military and manufacturer drop shipments,
are typically delivered to Canadian addresses within two business days after
leaving our facility. Please note that all Canadian shipments are subject to
Canadian Sales Tax (both Federal (GST) and Provincial (PST or QST)). Please
contact your local customs office for more details. These taxes are paid by our
carrier and the customer must reimburse our carrier for these charges upon
delivery. We cannot change amounts for declared value. The declared value will
equal the purchase price. In accordance with the North American Free Trade
Agreement (NAFTA), shipments from the United States to Canada or Mexico are
eligible for preferential tariff treatment. Please note that all shipments
outside the United States are subject to inspection by customs and border
security authorities.
All Other International
FedEx International Economy
We ship to the following countries:
Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain,
Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin
Islands, Brunei Darussalam, Bulgaria, Canada, Cayman Islands, Chile, China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Fiji, Finland, France, France
Metropolitan, French Guiana, French Polynesia, Germany, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lao
People's Democratic Republic, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Martinique, Mauritius, Mexico, Monaco, Morocco, Netherlands, New
Caledonia, New Zealand, Northern Mariana Islands , Norway, Oman, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion,
Romania, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Slovakia ,
Slovenia, South African Republic, South Korea, Spain, Sweden, Switzerland,
Taiwan, Thailand, Trinidad And Tobago, Turkey, United Arab Emirates, United
Kingdom, United States, Uruguay and Vietnam.
Contact GlobalGolf
Business Hours
Customer service hours are Monday through Friday 9AM - 7PM EST and Saturday
10AM - 5PM EST. If you have a question about an the store purchase, please note
thethe store item number which is located in the top right corner of the
auction page underOther item info.
Contact us via this link . Please allow up to 24 hours for a personal response.
Address
GlobalGolf
Global Value Commerce, Inc.
7320 ACC Blvd. Raleigh, NC 27617
Return Policies
Your satisfaction is important to us. If for any reason, you are not happy
with your item, it may be returned within 30 days. The item must be received in
the same condition as it was sold and include all accessories, if applicable. A
return authorization must be granted and the customer is responsible for all
shipping, duty and taxes, if applicable.
Return Guidelines
If you have any other questions regarding returns, contact customer service
by clicking . Please include your the store auction number or GlobalGolf order
number. Please allow up to 24 hours for a personal response.
All items will be inspected prior to refund being issued.
Items must be received in the same condition as they were sold and must
include all inserts, accessories (if applicable) and include an RMA# clearly
written on the box.
For "new" condition items returned "used" a restocking fee of 15% of the
purchase price may be applicable. The refund will be issued on the product
price (and applicable sales tax) only. Original shipping is not refundable.
Refunds will be issued within 15 days of receipt of the item.
Please address returns to:
GlobalGolf
Attn: Returns / item # ____________
7320 ACC Blvd.
Raleigh, NC 27617 USA
Issues with Shipment
If you received a damaged item or have any other issues, please contact
customer service via email as soon as possible and we will work with you to
resolve the situation. Please include your the store auction number or
GlobalGolf order number. Please allow up to 24 hours for a personal response.
FREQUENTLY ASKED QUESTIONS
How do I know my item has shipped?
GlobalGolf will email you an order confirmation once check-out has been
completed and your payment has been received. With this order confirmation, you
will be given a GlobalGolf Order ID and tracking instructions. Once your order
ships, you will then be sent a shipping confirmation with a tracking number.
Please make sure that GlobalGolf is added to your safe senders list so that
these confirmation emails get received into your inbox.
Can I exchange the the store item I received?
Due to the nature of the store auctions, purchased items that are listed
correctly and delivered in due time cannot be exchanged.
I do not agree with the condition description of the item I received. May I
return it?
Our listing agents take great care in accurately describing each item. Before
returning the item, please review our condition descriptions link and compare
with the item that you received. If you still feel that the item you received
does not match the condition description, you are welcome to review our return
policy listed on the store.
Why doesn't my used item come with a tool or head cover?
The bulk of our pre-owned items come from leading retailers, pro shops or
directly from the manufacturer. Unfortunately we do not receive the tool or
head covers with most of our pre-owned inventory.
What are your shipping rates and when can I expect shipment?
GlobalGolf ships to over 100 countries via FedEx. You can review our shipping
rates to the US, Canada, and other countries as well as expected days in
transit on our domestic or international shipping tab. Please note that
international customers will be charged taxes, customs and other import fees
for international shipments. These fees vary by country. Please consult your
local customs office for more details.
Why doesn't my discount code work on the store?
Unfortunately, as stated in our emails, our website promotions are not valid
on the store.
If I buy multiple items, can I get a discount on the item and shipping?
We do not discount prices or winning bids for multiple items. We do, however,
discount shipping for multiple items. This is done automatically at checkout if
you do not complete checkout before you have won all of your items. Please note
that we cannot combine shipping for both the store and website orders. These
are separate checkout systems which are not integrated.
How do I know this is a genuine club?
GlobalGolf is the largest seller of used golf clubs on the Internet. The vast
majority of our clubs are sourced from leading retailers, pro-shops or directly
from the manufacturer. We guarantee that 100% of our clubs are genuine.
Can I get the club's serial number?
Unfortunately, we do not report serial numbers on the the store listing. Our
customer service staff is unable to inspect items for sale.
Can you end an auction and sell the item directly to me?
Unfortunately, we are unable to end an auction before its closing time.
However, we invite you to visit our website if you need to purchase an item but
cannot wait for an auction to close. If an auction ends without any bids, you
may re-visit our the store store since most items re-list within 48 hours. If
you are unable to find a certain item that was previously for sale, please call
us and we will do our best to assist you.
The item I was looking at ended with no bids. Can I purchase the item?
If an item ends with no bids it will typically re-list within 24 to 48 hours.
I did not bid on this item or I accidentally bid on this item, do I have to
pay for it?
We realize that mistakes do occur. If you bid on the wrong item or someone
made a bid on your behalf without your consent, we will make every effort to
work with you to resolve the issue. In most cases, a re-listing fee will be
charged. The re-listing fee is 15% of the purchase price. Please remember that
your bid is a binding contract. Per the store, you are legally bound to pay for
the item if you are the winning bidder. There are several steps that have to be
taken to place a bid. This is not a one-click process. Each time a bid is
placed, the store displays the following text: "Your bid is a contract 3) The
customer may choose to neither buy the item nor choose an alternate item. In
this case a re-listing fee is applicable. The re-listing fee is equal to 15% of
the amount the item sold for. 4) Option four is the last resort. The customer
may not want either of the previous options. In this case the only way we can
recover our fees from the store is to file a Non Paying Bidder (NPB) complaint
with the store."
Is this the actual product photo? Can I get more than one picture?
All of our products, both new and used, are represented by manufacturer stock
photos. The photo represents only the brand and model of the club. The details
of the club (dexterity, loft, shaft, etc.) and the condition of the club are
listed in the product description.
Can the store purchases and website purchases be combined for shipping?
Unfortunately the store and website orders cannot be combined since they have
different checkout methods.
What does ARP mean concerning Taylor Made products?
There is an extremely small "ARP" stamp next to the serial number on the hosel
of the seven iron. ARP stands for Asset Recovery Product. This product comes
from retail stores or pro shops and is returned for different reasons
over-ordering, inventory clearance, etc.). TaylorMade stamps ARP so that they
know the history of the item. We purchase ARP items directly from TaylorMade.
These are not seconds or factory blems, these are original first run items.
Selling ARP product is standard resale practice, and we have sold hundreds of
these items over the years. We will honor the original manufacturer warranty by
replacing or repairing any equipment. Click here to see an example of a club
with this stamp.
Other Questions?
If you have any other questions, please contact customer service customer
service via as soon as possible and we will answer your questions. Please allow
up to 24 hours for a personal response.
Model | Patch |
---|---|
Performance/Activity | Golf |
Size | Fits All |
Style | Cap |
SubType | Cap |
TYPE | Headwear |