Product Information . . .
POLARIS GEM CAR PARTS - TIE ROD END
NEW - High quality replacement TIE ROD END for your GEM Car.
Fits Front Suspension of GEM car 1999 - 2004.
Check out our other GEM car parts at:
Free Shipping applies to Continental U.S.A only.
Our Policies . . .
Payment methods:
Paypal is preferred. You must use a "Confirmed" shipping address in your
Paypal payment.
Our working hours are Monday-Friday, 8am - 5pm. Please understand that no
emails will be replied to during the weekend and on holidays.
Warranty Policy:
Warranty policies are stated within the item description. It varies from item
to item. Please read the item description thoroughly. If you have any
questions, please contact us before making any purchases.
In the case of a defective item, we guarantee exchanges. We are not
responsible for the labor that's involved. In order to have a valid defective
claim, the item must be intact and untampered with. If anyone has tampered with
the unit in any way, the claim will not be accepted. Claims for defective items
need to be submitted by email to us within 5 working days from when you
received your product. Before sending you a replacement, we will have the
defective item picked up. We will issue a Call Tag (at no cost to the buyer,
billed to us) and have it picked up. FEDEX will make 3 pickup attempts. The
buyer must be available to hand the item back to FEDEX when they attempt
pickup. Otherwise, it is your responsibility to ship it back. Once the item
arrives back to us, we will ship you a replacement. In the event that a
suitable replacement is not available, a full refund (including shipping) will
be issued.
Other policies:
If you have any problems with your transaction, contact us prior to leaving
any neutral or negative feedback so that we can have the chance resolve any
problems.
Returns:
Parts being returned by a customer for any reason must be “postage paid” by
the customer. We cannot accept any C.O.D.s on returned merchandise. We are more
than happy to exchange parts or give full refunds for parts that you are not
satisfied with, as long as the returned parts are in new and unused condition
and the return is made within 30 days of the original shipping date. Refunds
for purchases made with a credit card will be credited to the card used for the
original purchase. Be sure to include a copy of your purchase invoice along
with INSTRUCTIONS on what you would like done with any returned parts. Shipping
charges are non-refundable. Any items that are returned for refund will be
subject to a 20% restocking charge.
Our Company Information . . .
A division of The Thing Shop, in Chandler, AZ. We have been making accessories
for the GEM Cars since 2000. We have a facility capable of manufacturing fine
accessories that are very useful for the GEM Car market. We first started out
making bolt-on accessories like bumpers, hitches, ladder racks etc. And now we
have added "wear parts" to our product line. Some of the "wear Parts are brake
shoes, cylinders, drums, hoses etc. Most of our products have at some point
been sold through GEM Car dealers. We pride ourselves in quality workmanship
and materials.
Shipping Information . . .
The flat rate shipping fee supplied only applies to the 48 states. Shipping
prices to Hawaii and Alaska vary, and should be discussed through emails BEFORE
purchasing or bidding on the item.
We only ship to Paypal "Confirmed" shipping addresses.
We do NOT ship to P.O. Boxes, please make sure you do not supply a P.O. Box
shipping address in your Paypal payment.
Upon receiving your order, inspect it immediately. If damage to parts is
discovered, DO NOT send any parts back to The Thing Shop. You must file a
damage claim with the carrier. Do not dismantle the package; but instead keep
the parts and packing material as close as possible to the original received
condition. The carrier must determine how the damage occurred. Without the
original container and packing material, your claim will be voided by the
carrier. Damaged or missing parts must be reported within 10 days of receipt or
claim will be voided. Damaged parts are to be returned by the carrier. Missing
parts may have come out of the packaging during transit.
NEW - High quality replacement TIE ROD END for your GEM Car. Fits Front
Suspension of GEM car 1999 - 2004.