DESCRIPTION
Deluxe Guitar Stringwinders make replacing strings quick and easy with a
fast-action steel axle for smooth rotation, tough construction, a comfortable
grip with a hidden storage compartment inside, and a handy built-in bridge pin
puller.
GUARANTEE
New Gear
We are authorized dealers for a number of great companies that back their
products with standard warranties.
We extend this warranty period for 1 year beyond the manufacturer's as a token
of our gratitude for shopping with us :)
We want to make sure that you don't get stuck with a lemon and will either
replace or have the unit repaired by an authorized service center on our dime.
We offer a 30 day return policy 'no questions asked'.
Unless the item is defective, you will be subject to a 15% restocking fee.
Used Gear
All gear is tested prior to listing for sale. Any known issues will be
mentioned in the item description.
We work extremely hard to make sure that you have peace of mind when buying
pre-owned gear.
You will have 14 days from receipt of the item to test and make sure that
everything meets your expectations.
If the item is found to be defective, we will cover return shipping. You must
contact us first to set up the RMA.
Any used items returned for reasons other than functionality (within this 14
days) will be subject to a 20% restocking fee.
We will bend over backwards to make sure that you are happy with your purchase.
If you have any issues or questions at all please email or call us. We are
happy to assist!
SHIPPING
Orders will be processed and handled within 1 business day in most cases.
Orders placed before 1pm PST during our business hours generally are shipped
the same day.
We also offer expedited shipping. If you have any special requests please
contact us first, and we will do our best to accommodate you.
Domestic Buyers
We offer Free shipping on every item big or small to the lower 48 US States
Hawaii, Alaska & Puerto Rico residents are subject to a handling fee, so
please contact for quotes.
We ship to APO & FPO addresses, but please contact for a quote.
We insure every package for the full amount
Any purchase over $200 will require a signature. THERE ARE NO EXCEPTIONS!
International Buyers
We ship via FedEx or USPS to most countries around the world
Buyer is 100% responsible for ALL Duties & Taxes (VAT,etc.) imposed by your
local government/ customs officials.
These are not included in our Shipping & Handling fees so please be aware
before purchasing.
International orders are usually delivered in 3-5 business days if there
are no delays caused by customs or weather conditions. POLICIES
Return Policy
You must contact us for a RMA (Return Merchandise Authorization) within 30
days for new gear and 14 days for used gear.
Items are subject to either a 15% (new gear) or 20% (used gear) restocking
fee, unless found to be defective.
Customer is required to cover shipping using a trackable service with
signature confirmation.
We will cover return shipping for defective items and submit a return label
via email.
All new items must return in 'new' condition with all original packaging,
warranty cards, and cables.
All used items must be returned in the same condition as picture &
represented online.
If new items arrive damaged and/or without original materials the RMA may
be revoked or you may be subject to a 25% restocking fee.
If used items arrive damaged the RMA may be revoked or you may be subject
to a 30% restocking fee.
Please allow up to 5 business days for us to process returns. Refunds,
store credit or replacements will be handled within that time frame
If you experience a problem with a unit: do not attempt to open or repair the
unit yourself.
Any attempt to do so will void any warranty or guarantee.
Please send us a detailed description of the problem you are experiencing and
we will have a team member contact you as soon as possible.
International Buyers
We are not responsible for unit damaged due to use of improper voltage.
Please make sure to double check voltage compatibility and use a proper
voltage converter when necessary.
CONTACT US
Our customer service hours are Monday through Friday, 10AM to 7PM Pacific Time.
Feel free to contact us
We are here to help, so if you don't get ahold of us leave a message and we'll
be back with you as soon as possible.
Thanks!
2018 Perfect Circuit. All Rights Reserved.