Welcome Here
welcome to our shop. We guarantee that you will get what you see and hear, and
will be treated professionally and enthusiastically. We are a professional
guitar manufacturer and can provide you with the best services and products. If
you need more help, please let us know and we will try our best to solve it for
you and give you a pleasant shopping experience. If you like one of our
products, we will provide you with a detailed answer. Please be assured that we
can provide you with high-quality guitars at reasonable prices.
ABOUT THE PICTURES
The pictures are taken in our factories by ourselves. Each guitar is different
from others because of the light in room or some other reasons .So there are
maybe some differences between the pictures and the guitar you get. Every
guitar cannot be the same in 100%, the pictures of the guitar that you see is
just one of them. If you want some details about the guitar, please contact me.
OUR GUARANTEE
We test every guitar is in good condition before it is shipped out. When you
receive the guitar, if you meet some problems (such as buzzing, sound test,
workmanship) or you are not happy with our guitar, please let me know
immediately and we will try our best to meet you satisfaction.
FEEDBACK
Communication is the best way to solve problems. If you have any questions or
dissatisfied items to buy, please contact us before submit neutral or negative
feedback, we will help you solve the problem as soon as possible until you are
satisfied. Qualified transactions worthy of positive feedback from each other.
When you are satisfied with your purchase, we sincerely hope that you can
provide us with positive feedback. After everything is completed, we will
immediately leave positive feedback for you.
RETURN POLICY
What should I do if there is a problem? If your order has a problem, you first
have to send a message to your sales engineer. Anyway, he or she will take care
of you. Our unique policy is that we will solve all the costs of all costs and
let you be satisfied. What should I do if I receive a defective product? When
you receive the product damage or defective product, send us the photo to
verify, then we will provide you with a full refund, please return them within
3 days, and keep the same state when we send it, After we receive the project,
we will provide you with a full refund or reissue. How to return the item? If
the product you receive is not up to your expectation, I am sorry, the project
must return to the state of receiving it, including all accessories, files, and
packaging materials. Please use a traceable delivery method, such as federal
express or UPS or USPS We recommend that you buy your own transport label and
assure your package when you send us back. Sometimes things will be damaged
during the way. If this happens, we hope that you will be protected. ?If you
buy a finished product such as guitar, there is no quality problem after you
receive the product, we will not pay the return shipping. If you want to
replace it, we can send you new, if it is due to the quality of accessories, we
can send your parts for free. ?
Thank you very much for your coming our store, wish you have a good shopping?