About the product:
We bought this item from an official retailer of the brand, therefore we can
guarantee that this item is 100% authentic.
Always feel free to ask for the receipt.
Product details:
Condition: Brand new, never worn and comes the original box and everything
that comes with it
Shipping & handling:
We ship worldwide with FedEx. The usual transit time is about 4-9 days
Worldwide. Packages will be shipped from The Netherlands and they will be
trackable with a track and trace number.
We usually send out the orders within 1 or 2 business days. You can find the
tracking number in your 'purchased items page', also you should receive a
notification stating your order has been shipped with the tracking number.
We understand any further concerns around your package arriving in perfect
condition. Therefore we always make sure the item issecurely packed and boxed.
If, in the unlikely scenario the package is declared lost or arrives damaged,
you are entitled to get afull refund as a guarantee.
Free 30-days returns:
We offer a hustle free 30 day free return period, so if the item arrives too
late, doesn't fit, et cetera, just open a return request and we will provide a
prepaid return shipping label for you.
To receive a full refund the item must be in the same brand new condition it
arrived in and all the tags that were on the item, including our return tag
have to remain attached otherwise restocking fees up to 50% may apply.
Customer service:
Our customer service is determined to help you out in the best possible way,
we usually reply to all your queries within 6 hours, even in the weekends. So
have we won the the store's best customer service reward in 2022 and 2023.
Legal notice:
All the trademarks like 'names of the brands' you potentially see on this
page, belong to the brand/fashion house owners. We from Luxuryclothingresale
are not associated or affiliated in any kind of form with the fashion houses or
brands.