Ebay policy states: “The Buyer is responsible for reading the full item
listing before making a bid or offer, buying, or committing to buy”. . If you
see any mistakes in the listing description, please bring it to our attention.
thank you!
MEASUREMENTS: Size 1 Large 16-24
Measurements are approximate and described as closely as possible. For
clothing, we suggest comparing the measurements with a garment you already own
to ensure proper fit. If you need exact or different measurements, please
message us. SEE PHOTOS.
CONDITION: Please READ Condition Notes and VIEW Photos.
PLEASE NOTE: We cannot possibly capture or describe every little detail and
may unintentionally miss or exclude a minor condition detail. That is, there
may or may not be some minor flaws, subtle signs of wear & tear from prior use,
or small manufacturer defects that we did not notice during our inspections. I
will inspect the item one more time prior to shipping and give you an updated
condition report if needed. I strongly encourage you to READ the description,
PREVIEW all photos carefully and ASK questions if needed before purchasing,
Additional photos can be provided.
COLOR: Our Camera may not capture the true color of an item in photos; could
be lighter or darker, more vivid, brighter, have a different hue in person, or
could pick up shadows or glare from the lighting, etc. We do our best to avoid
this but are not always successful. We will try to describe the color in the
description as our eyes see it to the best of our ability.
Be sure to check out our other items in our store! We may have matching pieces
or complimentary items that are sold separately. (NEW! You can now search &
shop by Categories in our Store!)
Experienced the store Seller * Established For-Profit Business * 10+ Years
Selling on the store *
Fair, Honest, Ethical Seller * Hand-Selected Inventory * High-Quality items
3 Step Quality Control Process *
Friendly Customer Service * See Feedback for References *
FAST shipping at discounted rates. We ship orders within 1-3 business days
of receiving payment – Monday-Friday except Holidays.
We invite you to follow our the store store, Lisa’s House of Treasures
Save this Seller”) and visit often to view our full selection of fabulous
finds! New listings (sort by “newly listed items”) are posted daily. Be sure to
visit often to take advantage of our weekly sales events, extra savings
coupons, and monthly promotions. Be assured that you can always find a great
deal when shopping with us!
HOW WE WORK (We encourage you to Read and ask questions if needed)
BEST OFFERS: If the “Make Offer” button is available in a listing, then we are
accepting offers on that item. If you are interested in the item and want to
make us an offer, we are happy to work with you to negotiate the best price for
both of us, but please be considerate when making your offer as many items are
already being offered at a significant discount. We will entertainfair and
reasonable offers ONLY.We reserve the right to decline unreasonable low-ball
offers or to respond with a counteroffer. If wesend you a counteroffer, to save
us both time, it will befirm at the lowest and best price we can offer. We will
understand if you are unable to accept our best counteroffer; we realize our
prices are not right for everyone, but please know our prices also include
excellent customer service, fast shipping at discounted rates, and quality
merchandise as our feedback attests.Please see “About Us”.
SELLER OFFERS: We DO send out Seller Offers regularly to interested Buyers who
are watching our listings. If you are Watching one or more of our listings, and
do not want to receive random Seller Offers from us, be sure to take the
listing(s) off your Watch List.
SALES AND PROMOTIONS: We often run markdown sales randomly selected from
10%-40% off List Price and offer extra savings with special promotions and
discount coupons on select items. So, rest assured you can always find a great
deal when shopping with us.We encourage you to follow our store to take
advantage of them (“Save This Seller”),
BUYERS MAILING ADDRESS: If you are making a purchase for yourself, please be
sure your mailing address on your the store Account is up to date and accurate
before making a purchase. We ONLY ship to the mailing address that is on your
order (or on your the store Account).We cannot change the mailing address on an
order once it is received. If you need to mail an order to a different address
than what is on the order, we will need to cancel the order and you will have
to repurchase the item using the correct mailing address. If you need to change
your mailing address on your the store account, please contact the store
directly for assistance.
SHIP TO MAILING ADDRESS: If the Ship To address on the order is to another
person at a different mailing other than you, the Buyer, please message us to
let us know this is correct and was your intention and verify the person and
Ship To address that you want the order to be shipped to so we can be sure it
matches. Wecannot change the Ship To mailing address on an order once it is
received. Otherwise, we will need to cancel the order and you will have to
repurchase the item using the correct mailing address.
HANDLING TIME: Our the store Store is set to 3 Business Day handling time to
give us a cushion in case of delays in getting to the Post Office; However, we
always try to ship your package out sooner especially if Priority Mailshipping
is selected. Unfortunately, we cannot offer Same Business Day Handling Service
at this time.
FREE SHIPPING: Rarely do we offer free shipping. Shipping is not “free”.
Someone must pay for it -- either the Buyer or the Seller. If the Buyer pays
shipping, it is paid directly to the Seller as a separate line item at check
out. The Seller will use the shipping money received to purchase the shipping
label. If the Seller pays shipping (i.e. offers “Free Shipping”), the cost is
added to the item’s price which will inflate the price of the item and does not
reflect the “true value” of the item. That is, the Buyer pays for shipping
either way. We prefer to let the Buyer know what he/she is paying for shipping
by using the store’s calculated shipping services and having the Buyer pay for
shipping separately at check out. Our weekly sales events, Seller Offers, and
monthly promotions help offset the shipping costs.Please see “Domestic Shipping”
DOMESTIC SHIPPING: We use the store’s calculated shipping services where the
amount you pay for shipping will be based on the weight and dimensions of
package, and the destination zip code. We pass along a portion of the store’s
negotiated discounted shipping rates to our Buyers(up to 33% off retail). All
packages are shipped from Melbourne Florida 32940 directly to your USA location
or the store’s International Shipping Center in Illinois USA for international
orders.To calculate what your domestic shipping rate will be, go to the
Shipping Details Tab in the listing and enter your zip code.The shipping
discount will be reflected in the rate shown in the Tab and at check out.Please
contact the store directly for international shipping costs which will be an
extra charge for international orders.
INTERNATIONAL SHIPPING: If you have questions about the International Shipping
Program, their international shipping process, import/duties charges, invoices,
payment, or have delivery or other issues with an order after it arrived safely
to the International Shipping Center, please contact the store directly for
assistance. We do not have access to this information and are only responsible
for shipping international orders to the International Shipping Center in the
USA. Once they arrive safely, the store takes over.
LOCAL PICK UP: All items listed as LOCAL PICK UP ONLY are located in
Melbourne, Florida. We will send you a message asking for permission to contact
you via Phone to make pick up arrangements in a designated public location in
our local area. All items must be paid for in advance prior to pick up.We
CANNOT ship items marked for local pick up only. If you are not in the
Melbourne, Florida area and cannot pick up the item personally, then we will
respectfully cancel the order on your behalf and provide a full refund if
paymentwas made.
OUR MERCHANDISE: We take pride in the merchandise we offer for sale and HAND
SELECT each item we sell for its best use, highest quality, beauty, uniqueness,
rarity, desirability, value, and overall condition. Most all the items we sell
are in excellent condition. Cleaned, washed, and/or freshened, with no
noticeable flaws or major issues. However, we sometimes do sell items that have
minor flaws but only if the flaw does not detract from its beauty or
functionality or is deemed safe to use. These items will be sold “AS IS” and
identified as such in the Title. We will disclose any known flaws in the
condition description and provide photos. We never intentionally sell clothing
items that are well worn, over washed, faded, torn, stained, or flawed in some
other way. We wash much of our clothing prior to listing. Items are stored in a
smoke free, air-conditioned environment.
CONDITION: Some items we sell, although preowned, are in like-new condition.
However, most items we sell are pre-owned, gently used or vintage (20 years or
older) and may have slight imperfections, flaws, or light wear and tear due to
age or prior use. We will describe the item’s condition “as we see it” at the
time we listed it to the best of our ability and knowledge and will provide
photos; however,we may not capture everything exactly. It is impossible for us
to inspect every inch or intricate detail of an Item. We will disclose any
noticeable flaws or significant issues in the listing’s Condition Notes“, but
other minor issues may be present that we may have missed.These items will be
identified with AS IS in the Title. We do wash, iron, clean, dust, sterilize,
freshen, polish, etc. most of the items we sell, when it is safe to do so,
prior to listing and shipping. Some vintage items we leave alone and sell “as
they are”.Please see “Quality Control”.
QUALITY CONTROL: We inspect all items we sell 3 times – 1) when we purchase
it; 2) prior to listing it for sale; and 3) prior to shipping it out. We will
notify you of any change in the item’s condition prior to shipping the item to
you and give you the opportunity to decide if you still want the item or if you
want to cancel the order.
AGE: Age will be listed if known. If not, then if the listing says “vintage”,
we presume it to be 20 years old or older. If it does not say “vintage”, then
we presume it to be less than 20 years old.
JEWELRY: Most of our jewelry for sale is preowned costume/fashion jewelry;
contemporary or vintage. We hand select each piece for its beauty, condition,
and best quality for what it is. Some pieces are marked; most are not. We test,
research, and clean the jewelry (if needed). We are not jewelry experts but are
learning! We know some things about some jewelry but not all things about all
jewelry. We will describe the jewelry pieces to the best of our ability and
knowledge at the time of listing and provide photos.If you know more about a
piece we have listed or find our description to be vague or inaccurate, please
let us know! It is not our intention to misrepresent anything that we sell.
SHRINKAGE ALLOWANCE FOR PREOWNED CLOTHING: Pre-owned clothing that is machine
washable or made of a fabric like 100% Cotton more likely than not has been
washed and dried one or more times prior to our obtaining them. And we most
often wash, dry, and/or freshen the garments one moretime according to their
care instructions to prepare them for resale.Please be aware that some
shrinkage may have occurred over time during these cleaning processes. Please
refer to the measurements and view all photos before purchasing. Ask questions
if needed.
NONPAYMENT: If we do not receive payment from you for an item(s) you agreed to
purchase within 4 calendar days from date you committed to purchase the
item(s), your order will be automatically cancelled for Nonpayment and the
store will record an Unpaid Cancellation on your account. Buyers who have 2 or
more unpaid cancellations will not be able to purchase again from our store.
Excessive Unpaid cancellations may also result in limits being imposed by other
Sellers or by the store, and you may lose your buying privileges indefinitely.
Please see “Order Cancellation Policy”.
ORDER CANCELLATION POLICY: If you make a purchase and then request to cancel
the order for any reason, we will accept the order cancellation request if the
item has not already been shipped. If the order cancellation request is
accepted, and payment was received for the order, we will process your refund
within 24 hours. It takes 5 to 7 business days for the refund to process
completely. .
RETURN POLICY: We do not accept returns in most cases. If you do attempt to
submit a return request for an extenuating circumstance, it will be reviewed
and considered on a case-by-case basis. We reserve the right to accept or
decline a return request, or we may offer you other options. If a return
request is accepted, you are responsible for paying the Return shipping cost.
In special circumstances, the store may require us to pay for the return
shipping. In this case, the store will send you a prepaid return label
directly. We encourage open and honest communication between Buyer and Seller
and it is always our intention to work with you to attain a fair and equitable
resolution.
RETURNED ITEMS: If a return request is accepted, all items you are returning
must be in the same condition you received them, (i.e., in resalable
condition), and/or as seen in listing photos (i.e., undamaged, tags still
attached, no signs of use, wear, washing, modification, damage by you after you
received them, and ALL parts and accessories associated with the item that were
included in the sale MUST also be returned in order for a full refund of the
purchase price to be given. Once we receive the returned item(s), we will
inspect them and if all the above criteria are met and we deem the item(s) is
in resalable condition, then we will process the refund promptly.
POSTAGE DUE RETURNS: If a package you returned to us is received Postage Due
the postage amount we had to pay to receive the package will be deducted from
the refund amount.
DAMAGED RETURNS: If you return a package to us and some of the items are
received damaged, we will prorate the refund equal to the purchase value of the
damaged items. If the contents of the entire package is received broken, then
no refund will be given,so be sure to pack the box carefully and securely to
lower the risk of damage during shipping to ensure a safe delivery back to us!
REFUND POLICY: If a refund is warranted, the amount of the refund will be for
the purchase price of the item only. We do not refund the original shipping
cost because the money was already spent to ship the item to youunless we are
required by the store to do so or otherwise discussed to resolve an issue.
ABOUT US: We are experienced the store resellers (not hobbyists) and operate
an established For-Profit the store business. We’ve been earning a living
selling on the store since 2016 by sourcing, hand selecting, and buying quality
items we hope our Buyers will enjoy as much as we do! You may not be aware of
the cost, time, and work that goes into running an the store business and
selling items online. We clean and refresh all items; take measurements and
photographs of each item; and create the listing including researching the item
and writing a description. We then carefully pack the item using quality
packing material which we purchase, and then deliver your package to the post
office. We also take time to provide our best customer service by communicating
with our customers, answering questions, resolving issues, etc.All of this
involves out-of-pocket expenses, including cost of goods, selling fees, packing
material, and of course, our time.We hope you will consider this when making
offers and/or shopping in our store.
WORK ETHICS: We believe in honest and ethical dealings and feel strongly about
open communication between seller and buyer. We make every effort to fully
describe each item, take photos from different angles, provide measurements,
give as much detail about the item as possible, tell a story if we have one,
and sometimes provide suggestions and ideas for using the item. We will provide
full disclosure regarding chips, cracks, rips, tears, stains, snags, or any
other imperfections. If an issue arises, we will do everything we can to work
with you to arrive at a fair and equitable resolution.
MISTAKES: We work hard to provide excellent service to our customers and
strive to maintain our reputation as being a fair, honest, and ethical seller.
However, mistakes can and will happen. We are imperfect humans. Please let us
know right away if an error has been made. Please be assured that we will do
everything we can to fix it quickly. We believe that all problems can be
resolved if the buyer works and communicates with us.
FEEDBACK: Customer satisfaction and good communication is important to us.
We’d love to hear your thoughts about your experience doing business with us!
Once your item arrives, please post positive feedback so we will know your item
has arrived safely, the transaction is complete, and you are a satisfied
customer. If for any reason you are not happy with a purchase, rather than
leaving negative feedback, please contact us first to give us an opportunity to
correct the issue and work out an amiable solution. We want you to have a
pleasant experience and will work with you to ensure this happens. Negative
feedback neither helps nor solves any problems.
Again, thank you for stopping by to view this item and for your purchase
consideration. We look forward to having you join our growing family of
satisfied customers! -- Many blessings, Lisa