Metal used in our jewelry is silver alloy with copper base. Top coat is 925
silver.
Most of our gemstones are genuine. Some are enhanced, faceted or
hand-carved. If you have questions about a particular stone, please email us
first before placing a bid.
All items are measured entirely, in inches. Pendants include bail, earrings
include hooks, bracelets are measured all the way to the last link, as well as
necklaces.
What You See Is What You Get. All our merchandise is photographed
individually, the item in the picture is the exact item you will be receiving.
Please note, that the pictures are enlarged slightly for your convenience.
Make sure to notice the actual size of the merchandise, as it may be smaller
than the representing photo.
Fixed fee for Shipping & Handling, including packing, warehouse, distribution,
order handling and processing costs. Item will be shipped to winning Buyers
within 7 Days upon receiving the payment. We don't ship on weekends. The parcel
with item will be shipped from India by Registered Post.
The delivery time usually takes 2-3 weeks (max 4 weeks), depending which
country & location. Buyers are responsible for additional COD charges, VAT,
Customs fees, and import duty (if any).
You can combine all your items within 14 days of first won item. One payment
must be made for all items at one time, so that shipping & handling discount
may be given.
We accept Paypal ONLY. It is easy and safe for you to pay by credit cards,
debit cards, bank transfers and PayPal account balances.
Please make sure you have a valid/confirmed PayPal account prior
bidding.Payment should be made within 14 days since the winning of the first
item.
Non-paying winners will be reported to the store. Serious bidders only please.
Please email us with any questions you may have during the transaction.
Customer satisfaction is our top goal. We believe our items are so
outstanding. All products are quality checked. They are new and in good
condition when shipped to our customers. We are convinced you will be happy
with your Purchase.
If product is defective or damage upon arrival, or wrong product shipped,
please contact us immediately. Returns accepted within 14 days of delivery date
and item must be in original new condition, not worn or altered in any way with
attached tags & wrap. Otherwise deal is final. Return shipping must be paid by
buyer.
Please contact us first if you have any problems/questions/concerns. We will
be happy to resolve any issues you may have in a cordial and friendly manner.
We appreciate your Postive Feedback, and will do the same in return. DO NOT
leave negative feedback without first communication with us. Please allow max 2
business days for us to response.
When you satisfied with our product and services please leave us positive
feedback.
If a problem occurs, contact us immediately with any email request. Just
contact us using the " Ask the seller a question" link on the store.
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