Comprising Nutritional Elements: Protein 42%, Fat 6%, Fiber 4%, Ash 6%,
Moisture 10% Composition: High-quality fish meal, wheat germ, wheat flour,
yeast powder, one fish formula, Phycocyanin, krill meal, fish oil, attractant,
vitamins, minerals. Size: 1 mm
BEFORE LEAVING ANY NEGATIVE FEEDBACK, KINDLY CONTACT US FIRST
We strive to give the best service to our customers and will resolve any
issues or complaints from our customers before receiving any rating. Any
negative feedback will hurt our store performance badly. Thank you :)
PAYMENT
We only process your orders after payment
We only accept PayPal payment.
Customs fees are to be borne and paid by the buyer. We do not know the customs
regulations for each country, please inform beforehand.
IMPORT, DUTIES, AND TAX POLICY
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL IMPORT/CUSTOMS/LOCAL TAX FEES
THAT MAY BE INCURRED UPON RECEIPT OF YOUR PACKAGE.
International orders are subject to the receiving country's import fees, duty,
taxes and/or brokerage fees. These funds are not paid to sellers nor are they
set by the store rather they are paid to and set by your home country's
government as per import/export regulations and charged by your local postal
carrier. Funds are due upon receipt in accordance with your local import and
postal regulations.
ATTENTION TO BUYER FROM BRAZIL & AUSTRALIA: You need to input the tax number
upon the checkout to avoid any delay in customs clearance.
NOTE FOR EXPRESS SHIPPING ONLY: For several areas in certain countries that
are included in remote areas, We will charge more for that according to DHL
regulations (please see the list of DHL remote areas in your country).
SHIPPING
International Orders are shipped via Kurasi and registered mail Post
Indonesia. This offers tracking and approximately 14-25 days in transit.
Express shipping service available via Kurasi Express and EMS Post Indonesia.
Kindly email or message us if you want to upgrade your shipping method.
Please note:
Some item may delay if held by customs for additional inspection
Delivery time depends on the product and the distance to its destination
Order will be processed after we receive the payment, and we will process it
in 3 business days.
Your address must include a contact phone number. This is very important since
shipping companies require it. Any shipping address without a valid phone
number will lead to shipment.
We will try our best to make sure the products shipped to our customers are of
good quality.
Import duties, taxes, and any charge are not included in the product price or
shipping cost, these charges are the buyer?s responsibility.
We are not responsible for any customs duties or import tax.
ATTENTION EXPRESS SERVICE ONLY: For several areas in certain countries that
are included in DHL remote areas, We will charge more for that according to DHL
regulations (please see the list of DHL remote areas in your country)
ATTENTION TO BUYERS FROM MEXICO, BERMUDA, PORTUGAL, RUSSIA, URUGUAY, PERU,
ISRAEL, POLAND, CYPRUS, CHILE, GREECE, MALTA, SOUTH AFRICA, BRAZIL, ARGENTINA,
NORTH AMERICA & SOUTH AMERICA. There will be a longer delivery time frame for
your order. It may take approximately 30-35 business days due to multiple
transit times.
RETURNS
Please take the time to do the research before committing to a purchase.
We are unable to accept returns if you?ve ordered the wrong parts.
We are open Monday till Saturday from 9:00 AM to 6:00 PM GMT+8 time.
If you have any issues regarding your purchase please contact us before
leaving any feedback. We will try our best to solve the problem and provide an
amicable solution.